Because Kratom isn’t regulated by the FDA, you may have had some bad experiences when ordering from other companies online. Whether it was terrible customer service, lengthy shipping times, poor/low quality product, inadequate packaging, etc. – we understand because it’s happened to us, and is the reason why we started Spectrum Kratom. We take pride in providing excellent customer service, offering fast shipping times, and maintaining consistency in all of the products we sell. We realize that there are several companies you can order from, but we strive to be your one stop shop for all of your kratom needs.